Advanced Aware Service Plan

You do not need an internet connection for the security system to work, that is for your arm or disarm your system. However, you need an internet connection on your mobile phone to receive notifications from the system, or to use the HC24 App to monitor the system.

Yes, the Smart Security Panel comes with an in-built battery that can last for at least 24 hours

Yes by all means. The system is purely wireless, which implies that you can easily move with the system to your new home and all your settings and configurations remain the same.

The system notifies instantly. It also provides specific information in notifications like - telling you the specific user that disarmed your system.

Unlike other security system, The HC24 Security System has in-built artificial intelligence that enable it learn your home routines and better optimise your security experience. It is powered by Alarm.com and the QOLSYS IQ Panel which is most advanced home security system software in the market today. 

If you live within our primary locations, you will receive your system within 2 business days. See our Terms of Service documentation.

Yes there is an annual subscription tied to your smart home service plan. This subscription is used to fund the data plan on the 4G LTE SIM that comes with your panel. This ensures that the panel is always online independent of your internet connection. This subsequently ensures the panel can always communicate with your mobile phone to send notifications on system events.