Business Manager, HC24

Job Title: Business Manager

 Grade Level: Senior Manager 

 Direct Supervisor: CEO, HAUSBA

Location: Lagos

Main Purpose of Job: Responsible for overseeing all HC24 operations globally while providing clear direction to deliver financial targets & achieve company initiatives.

REQUIRED SKILLS & COMPETENCIES

• C-level management experience in Marketing, Sales, Operations and Product development.

• 3-5 years management experience in a technology start-up venture

• 7-9 years’ experience in Management in a reputable and established technology service distribution and/or solutions company.

QUALIFICATIONS

• BSc. In Engineering

• MBA in Business Management

• MSc in Engineering

FUNCTIONAL JOB EXPECTATIONS

Finance

• Develop and execute the global marketing & sales strategy to generate a gross annual turnover of $5m, $10m & $25m in the first 3 consecutive years.

• Attain consistently agreed HC24 global average gross margin in every market we operate in.

• Design, develop and reinforce a wining competitive advantage for HC24 at all times.

• Develop and innovate service-based revenue business model which accounts for 50% of HC24 profitability.

Customer

• Design, developer and execute the global scaling strategy for HomeConnect24 in Nigeria and West Africa (Ghana, Ivory Coast) within 3 years

• Position HC24 as the #1 brand for home and SME business smart automation technology in every market we operate in.

• Fulfil the brand promise of HC24 as an Affordable and Reliable Smart home and business solutions provider in every market they operate.

Internal Process

• Document the HC24 business into a handbook which will be replicated across multiple HC24 retail stores and operations.

• Develop, execute and continually optimise a HC24 standard service turnaround time for delivery within 72 hours of customer purchase.

• Drive HC24 business scaling organically through an Employee-owned franchising model strategy.

• Implement and maintain a lean operational and administrative structure which maximises Employee revenue turnover greater than $200,000.00 per employee.

Organisational Capacity

• Establish a HC24 business training online academy for the on-boarding and development of HC24 dealers across West Africa.

• Develop and implement a world class business and customer support program which guarantees award-wining service excellence.

• Imbibe an SMART organisational culture that fosters Simplicity, Mindful Experience, Affordability, Reliability, Technology Innovation.