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CONTENTS

  • Five

  • Power cord

  • Quickstart Guide


SPECIFICATIONS

  • White matte or black matte exposure

  • Connects to WiFi 

  • Integrated Voice Control (Amazon Alexa and Google Assistant)

  • Power Supply: Auto-switching 100 - 240V ~ 50-60 Hz 1A AC universal input

  • Weight: 14 lb / 6.36 kg

  • Dimensions (H x W x D): 14.33 x 8.03 x 6.06 in. (364 x 203 x 154 mm)

  • Humidity Resistant: Sonos Five is designed to withstand high-humidity, like in a bathroom with a running shower (It is not waterproof or water-resistant)



REQUIREMENT

  • Power Supply

  • Strong Wifi Connection

  • Sonos App

  • Sonos Account

  • Amazon Alexa Account


INSTALLATION STEPS


Step 1

Select a location. The Sonos One speaker can be placed just about anywhere in a room space. It sounds great even when placed next to a wall or shelf.

Note: For best performance, leave at least 1" (2.5 cm) space around the back of the speaker.

Step 2

Plug the power cord to a working power supply socket.

Step 3

Insert the other end of the power cord into the speaker. You should see a white light at the top of the speaker, this means that the speaker is powered up and ready for use.


Status LED Lights 

LED

STATUS

Solid White


The Sonos product is powered up and functioning properly.

No Light


This means that the Sonos product is not powered on. Make sure that the power cable is fully inserted into the Sonos product as well as a working socket. If you have a portable Sonos speaker, turn it back on using the power button or by placing it on the charging base.

Flashing White


The Sonos product is booting up after being plugged into power. The status light will also flash white while it’s waiting to connect to the network.

Solid Green


The Sonos product is muted. You can increase the volume using the Sonos app or the volume controls on the product itself.

Flashing Green

The Sonos product is powered on and ready to be set up. It has not yet been configured or connected to a Sonos system.

If your Sonos product is not brand new, a flashing green light means that the product was reset and is ready to be set up.


Solid Orange


During setup, a solid orange light means that the Sonos product was not able to complete the setup process. You can clear this state by rebooting your Sonos product.  

A solid orange light can also mean that the Sonos product is overheating. Turn off your Sonos product and allow it to cool down before attempting to power it back on.

Flashing Orange

During setup, the status light will flash orange while the Sonos product is establishing a connection.

The status light may flash orange rapidly after you press the Play/Pause button on a Sonos product. This means that there’s nothing in the playback queue or nothing was played recently. If this happens, use the Sonos app to start playing something instead.

Flashing Orange and White

The status light will flash orange and white when your Sonos product is updating.

If you’re resetting your Sonos product, the status light will flash orange and white while the reset is in process.

In rare cases, a flashing orange and white status light indicates a fault condition. 

Flashing Red

A new (or reset) Sonos product will show a flashing red light if it is not set up within 30 minutes of powering on. Clear this state by rebooting your Sonos product.

Flashing White and Red

The Sonos product failed to update. Reboot your Sonos product and attempt to update the product again. 

Flashing Blue

The portable Sonos product is in Bluetooth pairing mode and is available to connect with a device via Bluetooth.

Solid Blue


The portable Sonos product is connected with a device in Bluetooth mode. Note that the light will remain solid blue even if the Sonos product loses connection to the device.

Flashing Red, White, Orange and Green

The Sonos product is in a hardware diagnostic mode. You can clear this by pressing the product’sJoin button. If your product doesn’t have a Join button, you can press the  Play/Pause.



Microphone Light Status


No Light 

The microphone on the Sonos product is disabled. Voice assistants and automatic Trueplay™ are unavailable.

Solid White

The microphone is enabled.


General Questions


What is ‘Line In’ with the Sonos Five?

This allows you Connect your turntable, CD player, projector or other device directly to Five's 3.5 mm input with an auxiliary cable


What is the best way to place my Sonos Five?

The Sonos 5 is versatile. This means that you can place the speaker horizontally or vertically. When placed horizontally, it separates the left and right channels for impressive stereo sound while in the vertical orientation, Five smartly adjusts to mono stereo.


How do I play my Sonos Five using Bluetooth?

Five does not have Bluetooth connectivity but streams audio content over your WiFi network. Internet access allows you to stream higher fidelity audio over greater distances, group or pair Sonos speakers and more.


Can I connect Five to my TV?

The line-in connection isn't designed for use with a TV and will result in some latency or lip sync issues while the audio is converted from analogue to digital.


How can I use voice control with Five?

  • Five can be controlled with either Alexa or the Google Assistant when connected to a voice-enabled Sonos product, like Move, or a supported third-party device, such as an Amazon Echo Dot or Google Next Mini.

 

Can I put Five outside in my back or front yard?

  • Five is humidity resistant but not weather rated. We do not recommend leaving the speaker outdoors when it is not in use.


How do I reset my Sonos Five?

  • Unplug the power cord.

  • Press and hold the Join button while reconnecting the power cord. If your product doesn’t have a Join button, you can instead press and hold the   Play / Pause or  Mute button while reconnecting power.

  • Continue holding the button until the light flashes orange and white.

  • The light will flash green when the process is complete and the product is ready to be set up.

How do I reboot my Sonos Five?

  • Unplug the power cord.

  • Wait 10 seconds.

  • Reconnect the power cord and allow one minute for the product to boot up.

What is Stereo Pairing?

Sonos speakers of the same model can be bonded together as a single room in the Sonos app, providing a wider stereo experience.


Can I create a stereo pair with my Sonos Five and other speakers?

  • The Sonos Five can only pair with another Five.


How do I stream to my Sonos Five using AirPlay?


iPad/iPhone

  • On your iPhone or iPad, open ‘Control Center’ by swiping down from the top right of the screen. If you’re using an iPhone 8 or earlier, you can open ‘Control Center’ by swiping up from the bottom of the screen.

  • Find the audio card in the upper right-hand corner, then tap the AirPlay icon AirPlay icon.

  • Tap one or more Sonos products to stream the same audio across all of them using AirPlay.

Mac

  • Open your Mac’s System Preferences and click Sound.

  • In the Output tab, choose a Sonos product to begin an AirPlay stream.

  • If you have it enabled, you can also select a Sonos product by clicking the Volume tab in the top-right corner of your screen.

Note: AirPlay is ONLY supported on iPad, Mac or iPhone.

What is Speakers Grouping?

  • This is where two or more products are grouped together so they play the same content in sync.


How can I group and ungroup my speakers?


iOS or Android

  • From the System tab, tap   Group next to the selected room.

  • Tap the rooms you want to add to the group, then tap Done. You can also tap Everywhere to group all of your rooms.

Mac or Windows

  • From the Rooms pane on the left side of the app, click the   group button next to the selected room.

  • Select the rooms you want to add to the group, then click Done. You can also click Select All - Party Mode to group all of your rooms.

Using the physical buttons on your products

Press and hold the play/pause button to group this room with another room (or group of rooms) that is currently playing.


Changing the volume of grouped speakers

When two or more rooms are grouped, sliding the volume slider in the app will adjust the volume of all rooms in that group. You can adjust the volume of individual rooms in a group by using the physical volume buttons on your products, or from the Sonos app by following the steps below.


I’m unable to connect to my Sonos Speakers.

           Check the power to your Sonos product

  • Do this by making sure the power cord is securely plugged into both the Sonos product and the power socket. Your Sonos product will show a solid white light when it’s powered up and ready for use.

Unplug your router, then plug it back in

  • Give the router a minute or two to start up again. Make sure your phone, tablet, or computer has reconnected to the correct Wi-Fi network before checking the Sonos app again.

           Make sure you’re connected to the right Wi-Fi network

  • Go to the Wi-Fi settings on your computer, phone, or tablet, and confirm it is connected to the same Wi-Fi network as Sonos. Check that your device isn’t connected to a guest network as this can prevent your device from connecting to Sonos.

I just bought a new router. How do I connect my Sonos to it?

  • Open the Sonos app for iOS or Android. This process cannot be completed using the Sonos app for Mac or PC.

  • When you see the message “Unable to connect to Sonos,” tap Let’s fix it to get started. You can also go to the Settings tab and tap one of the prompts that appear: “Unable to find your Sonos system” or “Update your network settings.”

  • Follow the instructions to connect Sonos to your new router or Wi-Fi network.

How can I add a Music Service to my Sonos?

      iOS or Android

  • Open the Sonos app.

  • From the Settings tab, tap Services & Voice.

  • Under Music & Content, tap Add a Service.

  • Tap the service you would like to add.

  • Tap Add to Sonos.

  • Follow the on-screen instructions to add the music service account.

      Mac or PC

  • Open the Sonos app.

  • Under the Select a Music Source section, click on Add Music Services.

  • Click on the service you would like to add.

  • Follow the on-screen instructions to add the music service account.

I’m unable to add Music Services to my Sonos. 

           Consider the subscription requirement of the service

  • A music service may require a premium or paid subscription for you to add it to Sonos.

  • Additionally, some services may not support certain subscription types like family plans. If you’re getting an error, check with the service to see what subscription tier is required for Sonos.

 

Make sure your login credentials are correct

  • Most services require you to sign in to an account for that service. Make sure your username or email and password are correct. If you're experiencing issues logging in, try resetting the password for that music service and try adding it again.

  

Use a different device

  • Try using the Sonos app on a different device to add your music service. Some services, like Apple Music, cannot be added using the Sonos app for macOS or Windows and may require an iOS or Android device. After adding the service, you'll be able to play it from any device connected to your system. 

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