Sonos Move

PRODUCT OVERVIEW

CONTENTS

• Sonos Move

• Charging base

• Quickstart guide

SPECIFICATIONS/FEATURES

• Power Supply: 

Charging base: 100-240 VAC, ~50/60 Hz, 1.2 A. Output: 18.0 VDC, 2.5 A, 45.0 W

USB port: USB type C PD power with 45W, 20V/2.25A.

• Weight: 6.61 lb (3.0 kg) (including the battery)

• Dimensions (H x W x D): 9.44 x 6.29 x 4.96 in (240 x 160 x 126 mm)

• Integrated with voice control (Amazon Alexa and Google Assistant)

• Connects via Wifi and Bluetooth

• Humidity Resistant: The Sonos Move meets IP56 water and dust resistance levels.

Warning: Don’t leave it out in the rain. It is not waterproof or water-resistant!

• Auto calibration

• Sonos Move is built to withstand falls, bumps, moisture, dust, UV rays, and extreme temperatures.

REQUIREMENT

• Power Supply

• Strong Wifi Connection

• Sonos App

•  iOS

• Android

• Sonos Account

• Amazon Alexa Account

SET UP

Step 1

Select a location.The Sonos Move speaker can be placed just about anywhere in a room space. It sounds great even when placed next to a wall or shelf.

Note: For best performance, leave at least 1" (2.5 cm) space around the back of the speaker.

Step 2

Plug the power cord to a working power supply socket.

Step 3

Insert the other end of the power cord into the speaker. You should see a white light at the top of the speaker, this means that the speaker is powered up and ready for use.

Status LED Lights 

Microphone Light Status

General Questions

How do I reboot my Sonos Move?

• Take Move off of the charging base.

• Hold the power button for at least 5 seconds, or until the status light turns off.

• Wait 10 seconds.

• Press the power button or place Move back onto its charging base.

How do I reset my Sonos Move?

• Take Move off the charging base.

• Press and hold the power button on the back of your Move for at least 5 seconds to power it off. You will hear a chime and the status LED on the top will turn off.

• While holding the  Join button, press and release the power button.

• If your Move’s battery is not charged and won’t power on, you can place it on the charging base while holding the  Join button instead.

• Continue holding the  Join button until the light on top flashes orange and white.

• The light will flash green when the process is complete and your Sonos Move is ready to be set up.

How can I pair my Move with my bluetooth

• Turn Bluetooth on in your device settings.

• Press the mode button on the back of Move to switch to Bluetooth.

• Choose Move from the list of available devices in your Bluetooth settings. If it’s not there, press and hold the mode button and choose Move from the list when it appears.

• You’ll hear a confirmation tone when your device is paired with Move. They’ll automatically connect next time you switch Move to Bluetooth.

What is Stereo Pairing?

Sonos speakers of the same model can be bonded together as a single room in the Sonos app, providing a wider stereo experience.

How can I create a stereo pair with my Sonos Move?

• Move can create a stereo pair over wifi with two matching speakers. A Move stereo pair will not work as surround speakers in your Sonos home theatre system.

Note: Both speakers must be added to your system as separate rooms before they can be paired. Also be sure that the speaker in question supports stereo pairing.

Can I air my Sonos Move with Sub?

• No. Because Move is designed to move around your home, pairing with Sub would result in an imbalanced sound, with mid and high frequencies in one room and bass in another for imbalanced sound and an inferior listening experience. However you can group Move with a system that includes Sub, such as a 5.1 home cinema setup.

Can my voice control work while connected over Bluetooth?

• Move must be connected to WiFi for you to use Amazon Alexa or Google Assistant.

How can I use Bluetooth on my Sonos Move?

• Sonos Move must first be set up over WiFi network, press the Bluetooth/WiFi mode button at the back of the speaker to switch to Bluetooth mode. The LED on top of the speaker will illuminate blue. Then select Move from the list of available devices on your smartphone.

How do I stream to my Sonos Move using AirPlay?

             iPad/iPhone

• On your iPhone or iPad, open ‘Control Center’ by swiping down from the top right of the screen. If you’re using an iPhone 8 or earlier, you can open ‘Control Center’ by swiping up from the bottom of the screen.

• Find the audio card in the upper right-hand corner, then tap the AirPlay icon.

• Tap one or more Sonos products to stream the same audio across all of them using AirPlay.

             Mac

• Open your Mac’s System Preferences and click Sound.

• In the Output tab, choose a Sonos product to begin an AirPlay stream.

• If you have it enabled, you can also select a Sonos product by clicking the Volume tab in the top-right corner of your screen.

             Note: AirPlay is ONLY supported on iPad, Mac or iPhone.

How does automatic Trueplay work?

• Move's microphones detect what you're playing and measure the frequency response from your surroundings, then software adjusts the speaker's EQ.

What is Speakers Grouping?

This is where two or more products are grouped together so they play the same content in sync.

How can I group and ungroup my speakers?

iOS or Android

• From the System tab, tap   Group next to the selected room.

• Tap the rooms you want to add to the group, then tap Done. You can also tap Everywhere to group all of your rooms.

Mac or Windows

• From the Rooms pane on the left side of the app, click the   group button next to the selected room.

• Select the rooms you want to add to the group, then click Done. You can also click Select All - Party Mode to group all of your rooms.

Using the physical buttons on your products

Press and hold the play/pause button to group this room with another room (or group of rooms) that is currently playing.

Changing the volume of grouped speakers

When two or more rooms are grouped, sliding the volume slider in the app will adjust the volume of all rooms in that group. You can adjust the volume of individual rooms in a group by using the physical volume buttons on your products, or from the Sonos app by following the steps below.

I’m unable to connect to my Sonos Speakers. How can I connect?

Check the power to your Sonos product

• Do this by making sure the power cord is securely plugged into both the Sonos product and the power socket. Your Sonos product will show a solid white light when it’s powered up and ready for use.

Unplug your router, then plug it back in

• Give the router a minute or two to start up again. Make sure your phone, tablet, or computer has reconnected to the correct Wi-Fi network before checking the Sonos app again.

           Make sure you’re connected to the right Wi-Fi network

• Go to the Wi-Fi settings on your computer, phone, or tablet, and confirm it is connected to the same Wi-Fi network as Sonos. Check that your device isn’t connected to a guest network as this can prevent your device from connecting to Sonos.

I just bought a new router. How do I connect my Sonos to it?

• Open the Sonos app for iOS or Android. This process cannot be completed using the Sonos app for Mac or PC.

• When you see the message “Unable to connect to Sonos,” tap Let’s fix it to get started. You can also go to the Settings tab and tap one of the prompts that appear: “Unable to find your Sonos system” or “Update your network settings.”

• Follow the instructions to connect Sonos to your new router or Wi-Fi network.

How can I add a Music Service to my Sonos?

      iOS or Android

• Open the Sonos app.

• From the Settings tab, tap Services & Voice.

• Under Music & Content, tap Add a Service.

• Tap the service you would like to add.

• Tap Add to Sonos.

• Follow the on-screen instructions to add the music service account.

      Mac or PC

• Open the Sonos app.

• Under the Select a Music Source section, click on Add Music Services.

• Click on the service you would like to add.

• Follow the on-screen instructions to add the music service account.

I’m unable to add Music Services to my Sonos. 

            Consider the subscription requirement of the service

• A music service may require a premium or paid subscription for you to add it to Sonos.

• Additionally, some services may not support certain subscription types like family plans. If you’re getting an error, check with the service to see what subscription tier is required for Sonos.

Make sure your login credentials are correct

• Most services require you to sign in to an account for that service. Make sure your username or email and password are correct. If you're experiencing issues logging in, try resetting the password for that music service and try adding it again.

Use a different device

• Try using the Sonos app on a different device to add your music service. Some services, like Apple Music, cannot be added using the Sonos app for macOS or Windows and may require an iOS or Android device. After adding the service, you'll be able to play it from any device connected to your system.